Return and Refund Policy

Last updated: June 2026

1. General Policy

At Prince Trading BV, each return or refund request is handled on a case-by-case basis. As a B2B food wholesale supplier, returns are subject to review and approval depending on the nature of the issue.

2. How to Request a Return or Refund

To initiate a return or refund request, please contact us within 48 hours of delivery. Requests made after this period may not be accepted.

3. Contact Us

To submit a return or refund request, please reach out to us through the following channels:

• Email: princetrading.be@gmail.com
• Phone: +32 484 54 56 61
• WhatsApp: +32 484 54 56 61

4. Required Information

When contacting us, please provide:

• Your order number
• A description of the issue
• Photos or evidence of the problem (if applicable)

5. Refund Processing

Once your request is reviewed and approved, refunds will be processed using the original payment method. Processing time may vary depending on your bank or payment provider.

6. Non-Refundable Items

Certain perishable food items may not be eligible for return due to hygiene and food safety regulations. Prince Trading BV reserves the right to assess each case individually.

7. Company Information

Prince Trading BV
Baeckelmansstraat 131, Unit 05
2830 Willebroek, Belgium
Email: princetrading.be@gmail.com
Phone: +32 484 54 56 61